Technical Support Agents in Reno, Nevada

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Fusion Contact Centers, a premier inbound contact center located in Reno Nevada now accepting applications for Part-time and Full-time Technical Support Agents!

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Answer in-bound technical support phone calls

Responsible for troubleshooting and resolving basic technical issues

QUALIFICATIONS:
Able to navigate and utilize Internet Explorer or comparable browser
Fluent in VOIP terminology and technology
Understands high speed internet and VOIP
Familiar with router and network technology

EXPERIENCE:
Minimum 1-year of call center experience strongly preferred
Strong Technical Background

EDUCATION:
High School Diploma or equivalent required

REQUIREMENTS:
Must be able to pass a typing test with a minimum of 25 WPM
Must be able to pass a technical exam with 80% or above
Must be able to pass a background check

Please reply with your resume

OR
Walk in pick up an application

300 East 2nd St.
Suite 1210
Reno, NV 89501


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